We accept returns on unopened wallpaper and border within 30 days of receipt. There is a 25% restocking fee on all returns. All sales are final after 30 days. The customer is responsible for shipping costs on all returns. On orders receiving free shipping, the initial shipping charge will be deducted from the refund in addition to the restocking fee. Special orders, discontinued products and samples are not returnable. You must contact us for a Return Authorization and shipping instructions. If you ship a return to us without a Return Authorization, or if you ship a return after 30 days you will not receive a refund. To initiate a return, email us at firstname.lastname@example.org.