We do our best to represent our wallcoverings as accurately as possible but due to differences in monitor displays, lighting and other factors, we recommend ordering samples when greater precision is desired. The sample fee is refundable at the rate of a sample fee for each unit subsequently purchased (for a subsequent purchase of the product sampled, or for a subsequent purchase of any other product).
Most wallpaper and border samples are approximately 11 inches long. Order a quantity of 2 samples of the same pattern to get a sample that is double the normal length.
Wallpaper in full unopened bolts and Border in full unopened spools may be returned, at the customer's expense, within 30 days (with a Return Authorization) and incurs a 35% restocking fee. To obtain a Return Authorization call our office at 866-444-0495 or e-mail us. Special order wallpaper and borders, murals, wall stickers, commercial wallcovering, closeouts and samples are not returnable. All merchandise is guaranteed to be 1st quality. Damaged or defective merchandise, and orders lost by our shipper, will be replaced.
If you're not completely satisfied with your purchase, simply return your wallpaper order within 14 days of receipt, for a full merchandise refund (shipping charges, and incurred shipping costs, are not refundable) in the form of an in-store credit, good for 60 days. If after 60 days a replacement is not selected, you will be refunded for the return, less a 35% restocking fee.
We usually ship within 24 hours. Although some regular shipments will arrive within 2 or 3 business days, 10 business days should be allowed. Items on backorder, and custom manufactured products, would take longer. Call if you need to schedule Next Day Air, or Second Day Air service.
We offer free shipping on orders with a merchandise total over $99, shipping within the contiguous US. For orders with a merchandise total under $99, we calculate our shipping and handling based upon weight and delivery location.
Wallpaper is packaged and sold in bolts. Bolt dimensions vary - common bolt dimensions are 20.5" x 33', 27" x 27', 36" x 24' (grasscloth), and 54" x 90' (commercial). There is some confusion concerning the terms "single roll" and "double roll". Simply stated, a "single roll" = 1/2 bolt, and a "double roll" = 1 bolt.
Beneath each product is a DATA SHEET which lists that product's dimensions, and for wallpaper, the estimated coverage. For additional assistance with calculating the quantity required, call us at 1-866-444-0495.
We accept Visa®, Mastercard®, Discover® and American Express®. You can place your order over the phone by calling us at 866-444-0495.
We collect 6% sales tax on all orders shipped within Pennsylvania. State sales tax outside of Pennsylvania will vary depending upon state law.